Configuring SAML Single Sign-On (SSO) using G Suite

SAML Single Sign-On (SSO) is an authentication method that allows users to log in to applications using a single credential. ManageEngine PAM360 offers support for SAML 2.0 and allows users to configure SAML using Okta, Microsoft Entra ID, ADFS, and G Suite/Google Workspace to use SSO.

Follow the below steps to configure SAML SSO in G Suite/Google Workspace and enable the same in PAM360.

Steps Required

  1. Log in to G Suite/Google Workspace using Super Administrator privileges and navigate to Apps >> Web and mobile apps.
  2. Click Add app >> Add custom SAML app.
  3. In the Add custom SAML app page,
    1. Enter the App name, Description and choose an App icon.
    2. Click continue.
    3. Here, Download the Metadata file from G Suite and upload in PAM360.
      1. Log in to PAM360 as an administrator and navigate to Admin >> Authentication >> SAML Single Sign-On.
      2. Under Configure Identity Provider Details, Browse and Upload IdP metadata file.
      3. [OR]
      4. To update the values manually, open PAM360 and navigate to Admin >> Authentication >> SAML Single Sign On.
      5. Under Configure Identity Provider Details, mention the SSO URL from G Suite as IdP Login URL in PAM360 and Entity ID from GSuite as Issuer in PAM360.
    4. Click continue.

    5. Now, to configure SAML, mention the service provider details.
      1. To access these details, go to PAM360 homepage and select Admin >> Authentication >> SAML Single Sign On.
      2. Under 1. Service Provider Details, you will find Entity Id, Assertion Consumer URL; copy the values.

        Note: By default, the Assertion Consumer URL is the hostname of the server. To update this, follow the below steps:

        1. Go to Admin >> Settings >> Mail Server Settings.
        2. Under Access URL, update the required URL and click Save.
        3. Now, the Assertion Consumer URL under Service Provider Details will be updated.
    6. Go back to Add custom SAML app page.
      1. Enter Assertion Consumer URL from PAM360 under ACS URL and Entity ID from PAM360 under Entity ID.
      2. You can also mention the Name ID Format and Name ID here.

        Note: We can update FQDN/IP/SAN name of the PAM360 UI here and not the hostname.

      3. Click Continue.
    7. You can update the Google directory attributes with PAM360 App attributes now or you could choose to update them later.
    8. Click Finish. Now, you have successfully set up your custom SAML application in G Suite.
  4. The User access is turned OFF for Everyone by default. To turn it on, click User access, select ON for Everyone and click SAVE.
  5. The final step is to enable SAML SSO in PAM360. 
    1. Navigate to Admin >> Authentication >> SAML Single Sign On.
    2. Under Enable / Disable SAML Single Sign On, click Enable SAML SSO.

You have now successfully enabled SAML SSO using G Suite in PAM360.

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