ManageEngine - Cookie Policy
What is a cookie?
A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, remember information about you such as your language preference or login information. They're completely safe and can't be used to run programs or deliver viruses to your device.You can learn more about cookies by clicking here (external link).
What type of cookies does ManageEngine use?
Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies".
Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:
Strictly NecessaryFunctional/PreferenceAnalytics
Strictly Necessary Cookies
Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our websites.
| Cookie Name |
Purpose |
Validity |
| dcl_pfx_lcnt |
Navigation through cross-domains |
Session |
| JSESSION_ID |
HTTP session token identifier |
Session |
| stk, rtk |
Login, Signup - Success & failure analysis |
Session |
| _imtrem |
Manage the 'Remember me' option |
Session |
| _z_identity |
Manage the user's login session |
Session |
| IAMTFA* |
Two Factor Authentication validation |
Session |
| _zsudc |
Manage custom domain login sessions |
Session |
| zidp |
Maintain OpenID sign in options |
Session |
| tfa_ac |
Two Factor Authentication management |
Session |
| zidp |
Maintain OpenID sign in options |
Session |
| clientauthtoken |
Support sign in for client portal |
Session |
| _iamadt, _iambdt |
Manage logged in user session |
1 month |
| AKA_A2 |
Performance optimisation in loading of pages |
1 hour |
| dcl_bd |
Stores the base domain of the current dc(data center) for proper cross data center domain navigation |
Session |
| is_pfx |
Stores the current web URL domain prefix information |
Session |
| csr* / *csr* / *csr |
Website security |
Session |
| AWSALB |
Load balancing in SDP help pages |
1 week |
| helpiq_session |
Maintain user session in SDP help pages |
Session |
| helpiq_default_site |
Stores the ID of the SDP help pages |
1 day |
Functional/Preference Cookies
Function/Preference cookies allow us to remember the choices made by you (such as your user name, language or region) as well as other functionalities (such as controlling the cookie banner, redirection to a new page) in order to provide a more personalised online experience. These preferences are remembered (through the use of persistent cookies) so that you need not set them again the next time you visit the page.
| Cookie Name |
Purpose |
Validity |
| ME_RG, ME_CC, ME_CT, ME_CN |
Obtain Region, Country code, City name and Country name based on visitor IP address |
1 year |
| CountryCodeME, CountryNameME |
Obtain Country code and Country name based on visitor IP address |
1 year |
| has_js |
Check if JavaScript is enabled in the visitor's browser |
Session |
| isiframeenabled |
Manage the loading of some static containers for better UI client performance |
1 day |
Analytics Cookies
Analytics cookies help us improve the way our websites work (e.g. by ensuring that users are finding what they are looking for easily). These track information about visits to the websites so that we can make improvement and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. These cookies also collect information about how visitors use the websites, which site the user came from, the number of each user’s visits and how long the user stays on the websites. We might also use analytics cookies to test new pages or features to see how users react to them.
| Cookie Name |
Purpose |
Validity |
| gtm_ME_source |
Store referral source information |
3 months |
| ME-MarkRefURL |
Store referral source informatione |
3 months |
| ME-MarkSrc |
Store referral source information |
Session |
| diduser |
Track number of installations of our installable products |
Session |
| *_zldp, *_siqid,*_uuid |
Understand visitors behaviour across our website |
2 years |
| *_zldt |
Count number of visits to a page |
1 day |
| zabUserId, zabHMBucket, zabBucket, zabVisitId, ZabSplit, ztpctest, zab_* |
Manage, analyse and understand visitor behaviour across our website |
1 year, 1 year, 1 year, Session, 1 year, Transient, 1 hour |
| *zsrv0.*, zsr*, ps_payloadSeqId |
Understand visitors behaviour on a webpage |
2 hours |
Opt-out from Analytics CookiesOpt-in for Analytics Cookies
How you can manage cookies?
Most browsers allow you to control cookies through their 'settings' preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
Disclaimer
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. For more information relating to cookies, you may contact privacy@zohocorp.com