AdventNet ServiceDesk Plus offers Multi-Language Support for its HelpDesk and IT Asset Management Software in Response to Customer Demand

Pleasanton, Calif., June 28, 2006

AdventNet Inc., the leading provider of affordable Enterprise IT management software today announced the general availability of multi-language support for ServiceDesk Plus, a comprehensive help desk and IT asset management software that empowers organizations to streamline their IT Help Desk functions. ServiceDesk Plus will now be available in Chinese, French, German, Japanese, Portuguese, Spanish and Swedish.

ServiceDesk Plus is a completely web-based, cost-effective help desk and asset management software, that offers an integrated package with Request management, Asset Tracking, Purchasing, Contract management, Self-service portal, and Knowledge Base at a lower price point than the other major vendors. ServiceDesk Plus provides a complete IT help desk solution for increased productivity.

“ServiceDesk Plus Rocks! We have a small IT Help Desk team, and we were looking for an affordable help desk solution with comprehensive features. Most of the other help desk solutions vendors charge for every module with an additional add-on cost. ServiceDesk Plus was the only one that was a complete solution with a world class web interface, but still at a price we could afford,” said Mark Lovell of Real Journeys, New Zealand.

“We are still searching for Italian helpdesk software as good as ServiceDesk Plus. Nobody offers all those features with such a great web user interface. We are now thinking of buying ServiceDesk Plus and asking users to learn enough English to complete a request web form,” said, Nicola Violetta of IZS dell'Umbria e delle Marche, Italy.

"When we came to know that customers were learning English to use ServiceDesk Plus, it was really a satisfying moment for us. We will continue our commitment to offer a productive and affordable IT Help Desk Software for businesses of all sizes,” said Girish Mathrubootham, Director – Product development at AdventNet. “With this multi-language release, we are sure that our customers will extend the ServiceDesk Plus experience to non-English users as well,” he added.

Availability and Pricing

The latest release of ServiceDesk Plus with multi-language support can downloaded directly from the website ( ServiceDesk Plus offers a 30-day evaluation license and a permanent Free Edition is also available for small businesses. The annual subscription price for multi-language Edition starts at $595 for two technicians and unlimited number of end-users. There are no add-on costs for any modules. You can download from:

About AdventNet

Enabling Management Your Way™

Founded in 1996, AdventNet is a software company with a broad portfolio of elegantly designed, affordable products and web services. AdventNet offerings span a spectrum of vertical areas, including network & systems management (, security, collaboration, CRM & office productivity applications (, database search and migration, and test automation tools. AdventNet has a large and rapidly growing global customers base, and has presence in all the major markets. The company is based in Pleasanton, California with offices worldwide. Visit us at

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