PLEASANTON, Calif. - August 10, 2017 - ManageEngine , the real-time IT management company, today announced that they were placed in Capterra?s list of the top 20 IT asset management (ITAM) software products. ManageEngine provides ITIL-based asset management as a module in its flagship IT service management (ITSM) product, ServiceDesk Plus, and also in its exclusive asset management software, AssetExplorer.
Capterra , a subsidiary of analyst firm Gartner, Inc., is a service that helps businesses find the right software across different categories. Their top 20 IT asset management report highlights the most popular IT asset management software vendors in the market based on user adoption and social media presence. ManageEngine was ranked second with a user base of more than 2 million. View the Top IT Asset Management Software Products list at http://www.capterra.com/it-asset-management-software/#infographic .
"Asset management continues to be a critical challenge for IT teams, especially in terms of demonstrating cost-efficiency and license compliance. For over a decade, ManageEngine has helped thousands of organizations address this challenge and keep pace with technology shifts to put their hardware and software assets to the best use," said Rajesh Ganesan, director of product management at ManageEngine. "This recognition by Capterra is a testament to the trust placed in us by our customers, which pushes us to do better all the time."
"Capterra released a report ranking the 20 most popular IT asset management software products on the market," said Rachel Wille of Capterra. "To determine popularity, our research team inserts the total number of users, the total number of customers, and social presence into a weighted formula. ManageEngine had the second largest user base with more than 2 million users which allowed them to rank number two overall."
ManageEngine?s industry-leading ITAM solutions help organizations manage the complete life cycle of IT hardware and software assets, from purchase to disposal, all from a central location. Users can take advantage of best-in-class discovery, maintenance and asset tracking mechanisms, all available out of the box.
With integrated software asset management, both AssetExplorer and ServiceDesk Plus help IT teams track software usage patterns and reconcile licenses, ensuring compliance and audit readiness. Both products? built-in configuration management databases (CMDBs) work at the intersection of IT asset management and IT service management by helping IT managers visualize asset relationships and reduce the impact of planned changes on their IT infrastructure.
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For information about ServiceDesk Plus availability and pricing, visit https://www.manageengine.com/products/service-desk/pricing.html .
Capterra is the world?s most comprehensive, free web service to help you find and compare software for your business. More than 3 million businesses use Capterra each month to search for their best-fit solutions. As part of the Gartner Digital Markets network, Capterra combines over 200,000 user reviews of more than 30,000 software companies to help you find the right software quickly, allowing your business to operate more efficiently.
ServiceDesk Plus is ITIL-ready help desk software with integrated asset and project management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. It comes in three editions, in 29 different languages, and is available in packages at affordable prices. Over 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction. To learn more about ServiceDesk Plus and its features, please visit www.manageengine.com/service-desk .
ManageEngine is bringing IT together for IT teams that need to deliver real-time services and support. Worldwide, established and emerging enterprises - including more than 60 percent of the Fortune 500 - rely on our real-time IT management tool s to ensure tight business-IT alignment and optimal performance of their IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corporation with offices worldwide, including the United States, India, Singapore, Japan and China. For more information, please visit buzz.manageengine.com/; follow the company blog at blogs.manageengine.com/ , on Facebook at www.facebook.com/ManageEngine and on Twitter @ManageEngine .